❓ Frequently Asked Questions
tpvip FAQ — All Your Answers in One Place
All your questions about betting, withdrawals, bonuses, VIP benefits, and identity verification — with clear answers right here on tpvip's detailed FAQ page.
Whether you are new to tpvip or an experienced player, it is perfectly natural to have questions when running a betting account. From cricket and sports betting to the rules for withdrawing funds via bKash, Nagad, Rocket, or bank transfer, the terms of the 200% welcome bonus, the five-tier VIP system, and the KYC verification process — you will find detailed, plain-language answers to everything on this one page. If you cannot find an answer to your question, contact us via our 24/7 live chat or email.
Cricket & Sports Betting
Sports Betting
tpvip offers betting on BPL, T20 World Cup, IPL, and other major international cricket tournaments. Just select your preferred match, choose a betting market, and decide how much you want to stake. After logging in, head to the Sports section to see all the details. The minimum deposit amount is ৳300.
If a match is declared no-result due to rain or any other reason, our policy generally treats the bet as void and the original stake is returned to your account. However, conditions may vary for specific markets — check the Terms and Conditions page or contact the support team for more details.
In cricket, Match Winner, Toss Winner, First Wicket, Over/Under Runs, Top Run Scorer, and Innings Run Line are the most played markets. These markets are especially active in high-profile matches like Bangladesh vs India. At tpvip, these markets are available through a convenient interface that is easy even for new players.
The simple way to understand decimal odds: your total return = stake × odds. For example, betting ৳1,000 at odds of 1.90 gives you a total return of ৳1,900 — meaning a profit of ৳900. If the odds are 2.50, a ৳1,000 bet returns ৳2,500 — a profit of ৳1,500. Higher odds mean higher risk but also higher potential profit.
Yes, tpvip is not limited to cricket. Betting is available on football, kabaddi, and several other international sports. Popular markets are available for the FIFA World Cup, Asian Cup, and major club tournaments. Go to the Sports section to easily find whichever sport interests you.
Withdrawal Questions
Withdrawals
Yes, winnings from a bonus can be withdrawn — but you must first meet the wagering requirements. For the welcome bonus, you need to complete bets totalling 25 times the bonus amount before withdrawing the winnings. Example: if you receive a ৳2,000 bonus, you must place a total of ৳50,000 in bets. After meeting this requirement, you can withdraw a minimum of ৳500.
At tpvip, withdrawal requests are generally processed within 10 to 45 minutes. If the money has still not arrived after this time, first check your bKash, Nagad, or Rocket account, and for bank transfers consider the bank's cut-off times. If there is still an issue, let us know via live chat — our team will help quickly.
Yes, tpvip offers withdrawals 24 hours a day, 7 days a week. For bKash, Nagad, and Rocket, money generally arrives within 10–45 minutes even at night or on holidays. For bank transfers, the bank's own operating hours may apply, so those may take a little longer.
The minimum withdrawal amount at tpvip is ৳500. Available withdrawal methods are: bKash, Nagad, Rocket, and bank transfer (major banks including Dutch-Bangla, Islami Bank, and BRAC Bank). When withdrawing, make sure the name on your account matches the name on your mobile banking or bank account.
Bonus Terms
Bonuses
A wagering requirement means you must complete a specified amount of bets before you can withdraw winnings from a bonus. At tpvip, this requirement applies only to the bonus amount — not to the deposit amount. Example: if you receive a ৳2,000 bonus, you must place a total of 25× = ৳50,000 in bets before you can withdraw the bonus winnings.
To receive the welcome bonus, create an account at tpvip for the first time and make a minimum deposit of ৳300. A 200% bonus will be automatically added to your first deposit — up to a maximum of ৳10,000. Example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000. Depositing ৳12,000 or more gives you the maximum ৳10,000 bonus and a total of ৳22,000.
In some situations it is possible to request a bonus cancellation, but this depends on how much of the bonus has already been used. Cancelling a bonus generally also removes any pending winnings related to that bonus. Contact our live chat or read the Terms and Conditions for more details.
Yes, bonuses have a set expiry period. If the wagering requirements are not met within the specified time, the bonus and any winnings earned from it will be automatically cancelled. So stay active after claiming a bonus. The specific expiry information is stated in the terms of each bonus.
VIP Benefits
VIP Club
VIP members receive weekly cashback, priority support, and further enhanced benefits as they move to higher tiers. Early access to special promotions, a dedicated account manager, and personalised offers are also reserved for VIP members. The more active you are, the more benefits you receive.
tpvip has five VIP tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.7%; Platinum — up to 1.0%; and the highest tier, Diamond — up to 1.2% weekly cashback. The higher the tier, the higher the cashback rate.
By staying regularly active and playing consistently, you are automatically promoted to a higher VIP tier. The more your betting activity grows, the faster your VIP progress advances. You can see details of your current tier and progress on your profile page.
Weekly cashback is calculated on the previous week's net losses and credited to your account at a set time each week. The rate varies by VIP tier — from up to 0.2% at Bronze to up to 1.2% at Diamond. Cashback is credited directly to your main wallet; no separate claim is needed.
Identity Verification (KYC)
Identity Verification
KYC (Know Your Customer) verification is required to ensure account security and prevent fraud. It protects your account from unauthorised access and confirms that the right person is withdrawing their funds. tpvip treats this step as important for maintaining a safe and transparent environment.
Generally, a National ID card (NID), a valid passport, or a driving licence is accepted. The document must be clear, not expired, and have a readable photo and information. A bank statement or utility bill may be requested for address verification. The support team will assist at every step.
tpvip keeps all personal information secured through SSL encryption. Your KYC documents are used solely for identity verification purposes and are not shared with third parties. Our privacy policy page contains detailed information on data protection.
For security reasons, the name on your tpvip account and the name on your payment method (bKash, Nagad, Rocket, or bank) must be the same. This ensures that no one else can use your account to withdraw funds. If the names do not match, your withdrawal request may be held — so it is important to enter the correct name at registration.
Generally, basic gaming and deposit features are available after creating an account, but KYC verification may be required for withdrawals. Completing verification as soon as possible means no delays with future withdrawals. The support team is ready to help throughout the entire process in Bengali.
Still have questions? We are always ready
If the answers above have not resolved your issue, don't worry. tpvip's support team is available 24 hours a day, 7 days a week — in both Bengali and English.
24/7 Live Chat — Start a chat directly for immediate help
Email: [email protected]